Description

Delivery Information

UK Standard Delivery

Delivery cost of £3.99 for orders below £19.99
Orders shipped via Royal Mail Tracked 48 service
2-3 working days for parcel delivery with online tracking.
Royal Mail will keep you up to date via email with where your order is.
Royal Mail will attempt to deliver the parcel twice. Once in the morning and once in the afternoon later that same day
If both deliveries are unsuccessful, the parcel will be automatically left with a neighbour
Orders placed before 12 PM Monday to Friday will be dispatched on the same working day. You will receive your parcel within 2-3 working days (excluding bank holidays). For Highlands and Islands this could be 1 day longer.
Orders placed on a Friday (after 12 PM), Saturday or Sunday will be dispatched on the following Monday (excluding bank holidays).
Deliveries are made by Royal Mail Monday to Saturday.
You will be notified by email once your order is dispatched and you will receive your tracking number, which can be used to get all the updates about your delivery.
You can track your order on the following website https://www.royalmail.com/track-your-item#/

*Please note that in the event of adverse weather, please be advised that deliveries may be affected and we cannot guarantee all delivery times. Please be assured that Royal Mail will work as hard as they can to deliver parcels as normal, and will get your parcel to you as soon as they are able to. Please be aware that in some instances your parcel may be delayed due to adverse weather on the route from our warehouse, even if your local area itself is not affected. There may also be delays during public holiday periods.

UK Next Working Day Delivery

£4.99 on orders under £19.99
Free for orders over £49.99
Order by 5pm Monday - Friday (excluding weekends & bank holidays)
Orders placed after 5pm on Friday, Saturday or Sunday or on a bank holiday will not be dispatched until the next working day (For example, if you ordered at 5:30pm Friday your order will not be dispatched until Monday and delivered on Tuesday)

International Delivery

Tracked Delivery to all Germany, France, Belgium, Austria & Netherlands
Orders shipped via DHL Tracked
Germany - 2-3 Working Days
Netherlands - 3-6 Working Days
Belgium - 3-6 Working Days
France - 3-6 Working Days
Austria - 3-6 Working Days
USA - 7-10 Working Days
DHL will keep you up to date via email with where your order is
Orders placed before 12 PM Monday to Friday will be dispatched on the same working day.
Orders placed on a Friday (after 12 PM), Saturday or Sunday will be dispatched on the following Monday (excluding bank holidays).
You will be notified by email once your order is dispatched and you will receive your tracking number, which can be used to get all the updates about your delivery.

Returns Policy

RETURNS

We have a 14 day return policy, which means you have 14 days after placing your order to your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

You'll also need your order number.

• To start a return, you can contact us at orders@powerfragances.co.uk

• If your return is accepted, we’ll send you instructions on how send your package.

• You will be responsible for paying for your own shipping costs for returning your item and your shipping costs will be non-refundable.

• Please note that returns will need to be sent to the following address:

Power Fragrances

Grosvenor House

3 Chapel Street

Cheshire

CW12 4AB

United Kingdom

Items sent back to us without first requesting a return will not be accepted.

Please note that if your country of residence is not United Kingdom, shipping your goods may take longer than expected.

You can always contact us for any return questions at: orders@powerfragrances.co.uk

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Unfortunately, we cannot accept returns on sale items.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 3 day cooling off period.

Not withstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need your order number as proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at orders@powerfragrances.co.uk

Disclaimer

Inspired by Ombre Nomade

£3.00

Unit price: per

Fast Shipping

Secure payment

Size: 2.5ml Tester

Availability

Quantity

Tax included. Shipping calculated at checkout.

FREE Tracked DELIVERY on orders over £19.99

Safe Secure online payment system

30 Day Money Back Returns. (We know you'll love them!)

Have ANY Questions? Contact us